CIGNA GWL

Cigna Payer Solutions

Welcome to the Cigna Payer Solutions Web site. This site is designed to partner with Cigna, and provides links to tools you use every day.

External Tools

Service Request System (SRS)
The Service Request System (SRS) is your one-stop tool for submitting tickets related to anything from password resets to repricing questions. Your inquiry will be automatically routed to the appropriate resource that can respond to your request. Requires unique ID and password.

Online Imaging
Access images of your organization's claims. Requires unique ID and password.

Medical Management Reporting Portal
Access the online portal to retrieve medical management on-demand reports for your groups.

Member Site
By signing on to mycigna.com, members instantly have access to educational, conventional and interactive health assistance within a secure online environment.

PCRS
Access to the New Payer Solutions Claim Routing System for claim status and claim entry.

Digital Operations Toolkit (Digimag)
Access to the processing guidelines for using our network with your groups implementation and claim processing needs; including links to the digital marketing toolkit

For more information about Cigna Payer Solutions, contact us