Welcome to the Evernorth Health Services Web site. This site is designed to partner with Evernorth, and provides links to tools you use every day.
External Tools
Service Request Platform (SRP)
The Service
Request Platform (SRP) is your one-stop tool for submitting tickets
related to anything from password resets to repricing questions.
Your inquiry will be automatically routed to the appropriate
resource that can respond to your request. Requires unique ID and
password.
Online
Imaging
Access images of
your organization's claims. Requires unique ID and password.
Medical
Management Reporting Portal
Access
the online portal to retrieve medical management on-demand reports
for your groups.
Member Site
By signing on to mycigna.com, members
instantly have access to educational, conventional and interactive
health assistance within a secure online environment.
PCRS
Access to the New Payer Solutions Claim Routing System for claim status and claim entry.
Digital Operations Toolkit (Digimag)
Access to the processing guidelines for using our network with your groups implementation and claim processing needs; including links to the digital marketing toolkit